We create a safe environment to build routine and grow the team’s confidence
How we help
We support clients with the full spectrum of issues, risk, crisis and reputation management procedures to build a strong foundation for handling any unexpected situation.
We provide the expert training and coaching, tools and support to create a cultural shift in your business: from a fear of crisis to confidence in your critical leadership capability. It is aimed to safeguard your license to operate and financial bottom line, and to provide peace of mind in the boardroom.
To ensure smooth operations and efficient information exchange if multiple response processes are activated, we support with the integration of other relevant procedures for e.g. business continuity management, product recall, emergency response, ICS (Incident Command System), cyber security, disaster recovery planning.
What we do
Build critical leadership
We work with you to:
- build and maintain individual and team competences by training leadership teams
- implement the right structure, processes and tools for your team
- introduce you to our robust yet simple and intuitive methodology for decision making
- embed the full capability in your organisation’s governance
This will develop your team’s confidence in meeting any future challenging business situation.
Provide crisis support
We are 24/7 available to support your organisation with immediate counsel, coaching and a proven critical leadership framework. We will enable you to establish:
- a comprehensive analysis & assessment
- robust strategic decision making
- an appropriate rhythm of decision making and implementation of actions
- effective stakeholder management
- integration of processes and workstreams
- a speedy response
These elements are critical to successfully navigate a crisis.
Assessment and advice
We’ll provide a deep dive assessment of your organisation’s current critical leadership capability to identify its strengths and key areas for improvement. This includes a roadmap of recommendations to build more effective critical leadership competences and skills within the organisation.
Implementation of our recommendations will contribute to increased organisational resilience.
You will operate with a clear view of what lies ahead and what you need to do
What you get
Our goal is to ensure you feel empowered to lead when you are at the edge of a business-critical situation. You will operate from a position of maximum confidence in your team’s critical leadership skills, with a clear view of what lies ahead and what you need to do.
When critical thinking is learnt and critical leadership capability is embedded in your business, your organisation will be more:
- agile
- situationally aware
- sensitive to risk
- responsive to the concerns and expectations of stakeholders
- resistant to the impact of a crisis
This will reduce the risk of issues becoming crises as well as the related reputational and financial damage.